Privacy Policy

Last updated: 14/11/2025

At Retro Seeds, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what data we collect, how we use it, and your rights.

1. Data We Collect

a) Information you provide

• Contact information (name, email, phone number, address).
• Billing/payment information (handled securely by payment gateway).
• Order details: purchased products, delivery address, history.
• Communication: messages, queries, support requests.

b) Information collected automatically

• Device info — IP, browser, OS.
• Usage data — pages visited, time spent.
• Cookies for analytics and better experience.

c) Information from third parties

We may receive data from payment processors, shipping partners, etc.

2. How We Use Your Data

• Process and fulfil orders.
• Communicate updates, promotions, and order notifications.
• Improve website performance and customer experience.
• Prevent fraud and ensure security.
• Comply with legal requirements.

3. Legal Basis for Processing

• Contract obligations.
• Legitimate interests.
• Your consent.
• Legal compliance.

4. Data Sharing & Disclosure

• Service providers (payment, logistics, hosting).
• Legal authorities if required.
• Business transfers (merger/acquisition).

5. Cookies & Tracking

Cookies help enhance experience and analyse website traffic. You can adjust browser settings to manage cookies.

6. Data Security

We use advanced security measures. However, no online platform can guarantee 100% safety.

7. Data Retention

We keep your data only as long as necessary, then delete or anonymise it.

8. Your Rights

• Access your data.
• Request corrections.
• Request deletion (conditions apply).
• Object or restrict processing.
• Request data portability.
• Withdraw consent anytime.

9. Children's Privacy

We do not knowingly collect data from individuals under 18.

10. International Transfers

Your data may be processed in India or other countries where our service providers operate.

11. Policy Changes

We may update this policy. The latest version will always be posted here.

12. Contact Us

Email: retroagrisolutions@gmail.com

Phone: +91 98253 50245

Address: Retro Agri Solutions Pvt Ltd Fourth Floor, Shop No-411, The Urbaniya Opp Hari Gold, Kudasan, Gandhinagar - 382421